Managing Your Account with

Your account information, including invoices, statements, order tracking details, order history, and much more can be accessed online via our VIP Access system at This secure website also features downloads and tools for working with Bay ROES, as well as our latest price lists and marketing materials that are available exclusively to our customers. We do also recommend retaining all order paperwork for your records as we may need all this information from you if requesting a remake or credit.

Account ManagementVIP Access allows you to:

  • Check your order status
  • Find your shipping tracking numbers and track your shipments
  • Review individual invoices
  • Review your statements
  • Review Payment activity
  • Change your account information
  • Get Access to downloadable backgrounds, masks, and other tools available exclusively to Bay Photo customers
  • and much more!

You will receive your password after filling out our New Customer Account Request. If you are already have a Bay Photo Account, visit to request your password.


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