Bay Photo Support Center

Welcome to the Bay Photo Support Center. We place a very high priority on supporting our customers, and are pleased to offer several ways for you to get the answers you need, fast.

Getting Started Getting Started with Bay Photo
Helpful information for new Bay Photo customers.

  FTP Access FTP Access
Click here for FTP site access and information.

Tutorials Video & Online Tutorials
Everything you need to know when working with Bay Photo's Digital Solutions, including Bay ROES, ImageQuix, and more.

  FAQs Support Articles & FAQs
Educational articles and answers to frequently asked questions about Bay Photo's services and digital solutions.

Troubleshooting Troubleshooting
Having technical issues? Click here for solutions.

Order Change Requests, Courier Pickup Requests, Reorder/Remake Requests and other helpful forms.

Downloads Downloads
Price Lists, ICC Profiles, Utilities, and more.
  Account Login

Account Login
Manage your Bay Photo Lab account, check order activity, review statements, and more.

Live Chat Live Support
A variety of live support options to enable you to get the help you need.
  ROES Resources

Bay ROES Resources
Templates, Fonts, Colors and Downloadable Backgrounds for use with our online ordering software, Bay ROES.